At Rain of the Roses, we use a third-party called the Square for payment management. All card details and payments will be processed through the Square. The Square accepts all major credit cards.
For more information about the Square, please follow this link to the Square website.
While every care has been taken to ensure the products are accurately described and photographed, we cannot guarantee that colours will not vary. Colours may appear different in real life.
Currently, we provide shipping worldwide exculding EU
For UK mainland to the UK have a shipping fee of £3.50 for up to 2kg
We are no longer shipping to EU from the website , please head over to our sister shop on Etsy, Rainoftheroses, where the taxes will be applied at source , so there is no handling fees and vat suprises on arrival. If you see something on the website which is not available in our Etsy store please contact us , as can easily add an Etsy listing for the product.
For the world the shipping fee is £15.00 for up to 5 skeins/ 500g if you would like to buy more please contact me for a quote for shipping
Please email for a price if you wish to place a larger order or would like your order tracked.
Refunds and Returns
We take great care with our products, checking and hand-packing all our stock before sending it. Should your order arrive and you find something incorrect or faulty, please contact us and we shall do our best to resolve the issue.
If you were to change your mind about the order, we offer a 14 day period where you can return the items for a full refund. The products must be in the original packaging and original condition. The cost of postage and packaging will be your responsibility.
For a returns form, please contact us directly. Either use the contact form below, or find more ways of contacting us via the contact page.
For those outside of the UK, terms may differ. Please contact us for assist.